XAV SOLUTION Help Center



    • Popular Articles

    • How-to setup Polycom Trio 8800 & 8500 for Zoom & OpenSIP

      Need assistance with the configuration, we can help! 1-877-816-4005 option 4. Our support line is open Monday to Friday 9AM-to-5PM. We can setup your Trio for 170$*. - English and French support *** This article explain the setup of a Trio 8800 or ...
    • How to backup/restore Polycom Group Series configuration

      In order to download your device configuration you'll need to login to the web server first. Open your favorite browser (Chrome or Firefox recommended) Navigate to the IP address of your Polycom device (Group Series) In the search Bar in the top left ...
    • Polycom Trio 8500 & 8800 update procedure

      Update Polycom Trio 8500 & 8800 through web browser Published Open your browser and navigate to your Polycom Trio IP address (ex: 192.168.1.231) Enter the Admin password ("456" = default password) Utilities --> Software Upgrade Click on "Check for ...
    • MANUALLY UPDATE SOLSTICE POD USING IMAGE FILE

      The below instructions will help guide you on how to update a Pod via USB in order to resolve "Image Update Required" error. You will need to have access to the physical Pod as well as a USB Drive (2GB or larger) and a USB Mouse (wired or wireless). ...
    • Polycom Trio 8500/8800 - Zoom H.323 call support

      NEW FEATURE: Polycom Trio is now supporting H.323 calling In order to make H.323 call you'll have to first activate the feature in the web GUI. For the purpose of this article we will only use Line 1 of the Trio set in Generic Mode. We always ...
    • Recent Topics

    • Zoom vs Lifesize

          “The market for web and video conferencing just got better—better as in much higher quality.”   Jim Lundy, Founder, CEO and Lead Analyst at Aragon Research, positioned Lifesize superior to Zoom in technology and overall user experience in his recent article  Lifesize Challenges Zoom with New 4K Video Conferencing.