POLYCOM TRIO 8800 FAILED TO DISCOVER EXCHANGE SERVER (OFFICE365)

POLYCOM TRIO 8800 FAILED TO DISCOVER EXCHANGE SERVER (OFFICE365)

POLYCOM TRIO 8800 FAILED TO DISCOVER EXCHANGE SERVER (OFFICE365)

05/04/2017
Polycom Realpresence Trio

Deployed some Polycom Trio’s in my organisation (we’re running Exchange Online and Skype for Business Online) and everytime i went to the Calendar the Polycom was showing an error “Failed to discover exchange server”.

How to solve this error

Login to the webinterface from the Polycom Trio 8800 (first time enable HTTP/HTTPS connection from the Polycom Advanced Option, Default password is “456”)

Go to Settings > Applications

polycomtrio
Disable the AutoDiscover and Fill in the following Exchange Server url:

  1. https://outlook.office365.com/EWS/Exchange.asmx

Save configuration and restart your Polycom device.


source: https://erwinbierens.com/polycom-trio-8800-failed-discover-exchange-server-office365/

    • Related Articles

    • Skype to Teams switch: Questions/Réponses

      Pourquoi Microsoft Teams remplace-t-il Skype Entreprise Online? Microsoft Teams étend les capacités de Skype Entreprise Online en rassemblant des fichiers, des chats et des applications dans une application intégrée, avec des fonctionnalités qui ...

    • Polycom Trio 8500/8800 - Zoom H.323 call support

      NEW FEATURE: Polycom Trio is now supporting H.323 calling In order to make H.323 call you'll have to first activate the feature in the web GUI. For the purpose of this article we will only use Line 1 of the Trio set in Generic Mode. We always ...

    • How-to setup Polycom Trio 8800 & 8500 for Zoom & OpenSIP

      Need assistance with the configuration, we can help! 1-877-816-4005 option 4. Our support line is open Monday to Friday 9AM-to-5PM. We can setup your Trio for 170$*. - English and French support *** This article explain the setup of a Trio 8800 or ...

    • Polycom Trio 8500 & 8800 update procedure

      Update Polycom Trio 8500 & 8800 through web browser Published Open your browser and navigate to your Polycom Trio IP address (ex: 192.168.1.231) Enter the Admin password ("456" = default password) Utilities --> Software Upgrade Click on "Check for ...

    • Daisy-Chaining (Pairing) Two Polycom Trio Systems (8500/8800)

      Daisy-chaining two Polycom Trio Systems is a feature that has been added recently by Polycom since the Trio UC Software 5.8.0 : "You can daisy-chain (pair) two Polycom Trio systems for enhanced audio performance in large or acoustically challenging ...

    • Recent Articles

    • WPP20 - Mtouch - English

      If you are having trouble with your system, contact our support team here or send an email to support@xavsolution.com.

    • WPP20 - Mtouch - Français

      Vous éprouvez de la difficulté avec le sytème, communiquez avec notre équipe de support ici ou envoyez un courriel à support@xavsolution.com.

    • WPP30 - fr

      Vous éprouvez de la difficulté avec le sytème, communiquez avec notre équipe de support ici ou envoyez un courriel à support@xavsolution.com. A.V.E.C. - Apporter votre équipements de communication. C'est aussi la traduction de l'accronyme anglais, ...

    • WPP30 - en

      If you are having trouble with the system, contact our support team here or send an email to support@xavsolution.com. BYOD : Bring your own communication device

    • Zoom Room Android - Room controls + B.Y.O.D. WPP30

      BYOD : Bring your own communication device If you are having trouble with the system, contact our support team here or send an email to support@xavsolution.com. If you are having trouble with the system, contact our support team here or send an email ...