How-to setup Polycom Trio 8800 & 8500 for Zoom & OpenSIP

How-to setup Polycom Trio 8800 & 8500 for Zoom & OpenSIP


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*** This article explain the setup of a Trio 8800 or 8500 paired with a Polycom Visual + for Zoom (line 1) and OpenSIP (line2) ***

STEP-BY-STEP

1. In order to enable the HTTP or HTTPS Web Interface on the phone please go ahead as follows:

 

  • Press Settings Key
    Trio_WebInterface_01.PNG

  • Select Advanced
    Trio_WebInterface_02.PNG

  • Enter the Admin Password (default 456)
    Trio_WebInterface_03.PNG

  • Select Administration Setting
    Trio_WebInterface_04.PNG

  • Scroll down 
    Trio_WebInterface_05.PNG

  • Select Web Server Configuration
    Trio_WebInterface_06.PNG

  • Enable Web Server
    Web Config Mode "should" be HTTPS only for added security
    Trio_WebInterface_07.PNG

2. Import custom configuration file

  • Enter your phone's IP address into a web browser on your computer.
  • Select Admin as the login type, enter the admin password (the default is 456), and click Submit.
  • Go to Utilities > Import & Export Configuration.
  • Click Choose File to select the configuration file from your computer to import and click Import.
Files below need to be upload in sequence for the Trio to work as expected. * (note that you need to setup the Trio to Generic profile)

<Zoom_Unregistrered-L1.cfg> (restart needed)
<Zoom_autoOffhook_line1.cfg> (restart needed)

3. Test your new Zoom button.



  • Press the Trio.Zoom line. Your phone will automatically dial 0@zoomcrc.us. You will end-up in the Zoom lobby where you can enter your meeting ID.
  • Press # follow by your meeting ID, press # again to enter the meeting.

4. If Zoom button is all you want, you're done however if you want to configure an OpenSIP account on the 3 other available lines you'll have to upload an additional configuration file

<Trio-video_disable-line2.cfg>

Use the same process to upload the file. This will disable video on line 2 since most IPBX on the market are not supporting video calls. If you don't upload the file you will get a busy tone when trying to dial with line 2.



*Amount is based on a 2-line configuration in generic mode with Zoom button on line 1 and sip line provider on line 2.


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